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Questions to ask when hiring a piano tuner

If you own a piano, you will know the importance of having it tuned regularly, preferably once or twice a year. But you may not be sure how to go about choosing a reliable and experienced tuner. Here are some questions you might want to ask before your first appointment.

How experienced are you?

Piano tuning is a skill that takes a long time to learn. It takes a lot of time and experience to acquire, and it is not something that can be done just by following instructions. You will want to be sure that your tuner has been in the business for long enough that they will be able to do a professional job.

Can you provide references?

One of the best ways to choose a piano tuner is to find out what their other customers have to say about them. In addition to references from private individuals, you may want to talk to local schools and churches to find out who tunes their pianos and how good a job they do.

Do you have insurance?

A skilled tuner should not cause any damage to your piano — but accidents can always happen, and you will want to be sure that if the worst comes to the worst, they will be able to pay for any repairs to be carried out. Any reputable piano tuner will have the necessary insurance.

Do you tune by ear or by machine?

Many piano tuners have embraced new technology and use digital devices to tune the piano. However, there are still many who tune only by ear, comparing the sounds of the strings with the pitch emitted by a tuning fork; and it is common to find people who use a combination of both. No one method is automatically better than the others, and which you choose will depend upon your personal preference, but you should take time to find out exactly how your tuner will work.

How long will it take?

An important question that is often forgotten is how long the job will last. You will want to plan around the visit, and although you should typically allow for a couple of hours, some types of pianos — especially older ones — will require more time to tune.

Tuning a piano is a vital part of looking after it. Choose the right tuner, and you can look forward to a lifetime of enjoyment with your instrument.

For more information about piano tuning, contact a local resource.


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